Cancellation Policy

Cancellation Policy for Moto Gears Bike Accessories:

We understand that circumstances may arise where you need to cancel your order. Please review our cancellation policy below:

  1. Cancellation Period:
    You may cancel your order within 6 hours of placing it. After this time frame, we may have already begun processing your order, and cancellation may not be possible.
  2. How to Cancel:
    To cancel your order, please contact our customer service team as soon as possible at +91 77954 69957 or email us at contact@company.com. Please provide your order number and relevant details to facilitate the cancellation process.
  3. Refund Process:
    If your order is successfully canceled within the specified cancellation period, we will initiate a refund to the original payment method used for the purchase. Please note that it may take several business days for the refund to reflect in your account, depending on your financial institution’s processing times.
  4. Cancellation After Processing:
    If your order has already been processed and shipped before the cancellation request is received, you may still be eligible for a refund. In such cases, you may need to return the product to us in its original condition and packaging upon receipt. Refunds will be issued once we receive the returned item.
  5. Non-Cancellable Items:
    Certain items may not be eligible for cancellation, such as customized or personalized products, or items that have already been dispatched for delivery. Please check the product description or contact us for clarification before placing your order.
  6. Contact Us:
    If you have any questions or need assistance with canceling your order, please don’t hesitate to reach out to our customer service team. You can contact us at +91 77954 69957 or email us at contact@company.com.

We strive to provide a seamless shopping experience for our customers, and we appreciate your cooperation and understanding regarding our cancellation policy. Thank you for choosing Moto Gears Bike Accessories.

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